Features of a CapTel phone include: 5-line, contrast-controlled
liquid crystal display (LCD) screen, ability to review
captions during or after a call (approximately 500 lines
of conversation can be reviewed in memory after hanging
up), menu button, flash button, hold button and light,
volume button and light, caption button and light, speed
dialing, ringer volume control, conversation volume control,
mini-keyboard, 3.5mm headset jack and 2.5mm audio jack.
2-Line Caption Option
CapTel can be used in 2-line mode, which requires two
separate telephone lines. With 2-line CapTel, you can
turn captions
on or off at any point during the call. Callers can dial
your phone number directly, instead of calling through
the Captioning Service first, and you will still receive
captions
throughout the call. 2-Line CapTel also allows users to
enjoy advanced phone features they may have purchased,
such as
Call Waiting, while still receiving captions.
A key point to consider is that for 2-line option captions
are shown for calls to 9-1-1. 1-line CapTel calls to
911 are treated as Voice Carry Over (VCO) calls.
USB Option for Large Print Captions
Now CapTel users can view conversation captions on their
computer screen, at any size or font style they choose.
The new CapTel USB option lets you connect the CapTel
phone to
a computer to view captions on the computer monitor.
Requirements for Using CapTel USB
Option:
System Requirements:
Windows XP or Windows 98SE/Windows ME
Available USB port (standard 5-pin Female)
CD-ROM drive (for installation)
Adobe Acrobat Reader
Administrative rights to Windows
Not compatible with Macintosh or Linux operating systems
FCC Ruling.
Effective January 12, 2006, a new regulation by the
Federal Communications Commission (FCC) requires
that any long
distance charges associated with TRS calls, including
CapTel calls,
must be billed to the caller. This ruling affects
both regular TRS calls as well as CapTel.
This means, if you make a long distance call on your
CapTel phone (or if you are calling a CapTel user
and the call
is long distance); any long distance charges will
be billed to your local telephone number.
The long distance provider you have chosen for
your home service is NOT automatically applied
to CapTel
calls.
To make sure long distance charges are billed
through your
existing long distance service or calling plan,
you must contact CapTel
Customer Service to indicate which long distance
company should be billed.
Please note: This ruling affects long distance
calls only, and these charges do not apply to
Federal CapTel
users.
There is never any charge for using the CapTel
captioning service.
If you have any questions when you receive your
phone bill, please contact your local phone
service provider.
To indicate
your carrier of choice, contact: CapTel Customer Service
Email: CapTel@CapTelMail.com
Toll-free: 1-888-269-7477 Voice/CapTel
En español: 1-866-670-9134
TTY: 1-800-482-2424
Fax: (608) 238-3008
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